Costing and Charging Policy
Our intention is to provide customers with a quality service within the budgetary availability of the client, and in line with the requirements and specifications of the contract. We believe that it is ineffective to undertake work at a charge which precludes the achievement and maintenance of the standards required by both the client and the Company.
We also believe that the hourly rate we pay our staff must be such as to attract and retain the correct calibre of individual, to ensure the continuity of the team and proper motivation and performance of its members.
When calculating our charges, the following list shows the elements that are included in the composition of the overall charge, giving an indication of facts contributing to the cost difference between charges and wage rate:
• Training
• Medical assessments
• PPE Provision
• Communications
• Administration
• Staff Development
• Management/Supervisory support